If a process is repetitive, performed regularly, clearly defined by the rules, non-changing and without a lot of exceptions, it represents an excellent medium for process automation.
However, experience shows that such theoretical definition rarely helps in identifying processes that could be automated. For this purpose, the checklist below could be used. Ask yourself or your colleagues:
These questions help us with the customers in identifying the processes that would be great candidates for automation. Such processes generally yield the best return on investment and make the employees happy.
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