Clients

We help robotise processes for business. Read more about our customers and automation solutions we implemented for them.

Vilnius City Municipality

Vilnius City Municipality is the largest in Lithuania, with almost 600,000 official residents. It generates highest nominal and and per-capita added value in the country, receives the largest tourist flows and is consistently ranked among the top in international rankings on investment attractiveness, quality of life and others.

Together with the municipality's team, we have developed more than 10 robots automating processes that are extremely time-consuming for specialists: informing plot owners about protected greenery, collecting information on benefits from different systems, issuing a certificate of declared residence, drafting orders on the redevelopment of land plots, retrieving information on spatial planning decisions, generating letters about children who are absent from school, checking information on parking permits and others.

Some of these robots work continuously, while others are launched on demand. Compared to the work of specialists, the robots are on average several times faster in these processes, and have saved several thousand hours of municipal administration time over the past year and a half. The absolute record-holder is the process of informing landowners about protected greenery: here, the robot performs 60 times faster than a human. In this process alone, Vilnius Municipality has saved 913 man-hours and counting.

"The first days of this winter have been incredible for us. Seeing how many documents your robot has written in half an hour, we can't help but be amazed. You have made one of the most time-consuming jobs of the year so much easier for us," says one of the chief specialists of the Child and Family Support Section of the Social Welfare Division of Vilnius City Municipality.

"Although Vilnius City Municipality has a team of professionals working in their respective fields, our collaboration with experts in the field of robotics has helped us to move many processes forward faster than we expected. The time saved by not having to do mechanical work allows us to focus on creative activities, thus achieving an ever better quality of service for Vilnius citizens," adds Kamilė Ramanauskaitė-Šidiškienė, Advisor of Innovation and technology group at Vilnius City Municipality.

Together with the Vilnius City Municipality team, we have consistently gone through all stages of process robotizisation - identifying the best processes to robotize, developing the robots themselves, and maintaining/changing the programmed robots. RPA as a technology has proven to be very successful in Vilnius Municipality processes - especially where information is exchanged with external systems that have no other data exchange channels.

Cgates

Cgates is the second largest provider of fixed internet and pay-TV services in Lithuania, with more than 160 000 subscribers.

We have robotized the processes of transferring equipment delivery and acceptance certificates from one system to another. The robot now transfers most of the acts itself, and it also documents cases of doubt. This allows Cgates to improve the company's processes and the robot itself.

The robot already saves around 80 hours of working time per month, which will soon double as the company improves and standardizes its processes.

"The robot has significantly reduced the amount of repetitive manual work and potential errors. As the robot is given clear rules and exceptions, that helps to supervise and improve company processes. The robot has become a true member of our team, while Erobotai have demonstrated flexibility and adaptability to our needs," says Aušra Česnulevičienė, the Head of Credit Control and Operations at Cgates.

Klaipėda city municipality

Klaipėda City Municipality is the third largest municipality in Lithuania, responsible for the interests of more than 150,000 inhabitants, the country's strategic infrastructure links and access to major tourism destinations.

Klaipėda City Municipality Administration also provides centralised accounting services to more than 100 subordinate institutions. In this context, we have implemented a pilot project on process robotization, which now allows to independently generate 4 types of reports every weekend in the accounting software and send them to both the institutions and the municipal staff responsible for the accounting of a particular area.

The reports generated by the robot now reach the inboxes of all recipients every Monday morning, so that the municipal staff only need to review the robot's work and can spend the time available on higher value-added work.

In the past, municipal administration staff used to spend around 200 working hours a month on creating and sending reports.

Pelningi sprendimai

Pelningi Sprendimai is a fast-growing company providing accounting, financial and other services.

We have automated the monitoring of newly uploaded documents by the company’s customers. Pelningi Sprendimai uses Google Drive to exchange documents with clients - they upload accounting and other documents to folders assigned to them. We robotized the monitoring of these folders - now the robot checks them daily and informs employees about newly uploaded documents. In addition, if a customer does not upload documents by a certain date, the robot sends an automated reminder email.

"This solution results in clear time savings, faster and more efficient processes, and a better customer experience. Our colleagues are now spending their time on higher value tasks," says Audrius Rubinas, the head of Pelningi Sprendimai.

In this solution, we have also managed to combine Google and Microsoft technologies and environments to interact and exchange data seamlessly with some minor programming efforts.

Baltic Accounting Experts

Baltic Accounting Experts (BAE) is an accounting service and tax advice provider to businesses and individuals in and beyond Lithuania.

For BAE, we automated the customer onboarding process. New customers now receive online questionnaires and provide information about company details, authorized employees, etc. Only if some data is missing, BAE’s employees input it manually. The information is crunched by a robot that then generates and sends customers to sign necessary documents such as contracts and power of attorneys for state authorities. There is also a feature to update existing documents easily by the need.

Such a solution is valuable to all companies with many standard documents with standard inputs. In a sense, this kind of automation “employs” customers, but they only benefit from it in terms of speed and error prevention.

“Robotizing these processes brought instant time and speed benefits. Initially, we were quite reserved about our customers’ enthusiasm to do some “work”, but they were all happy at the end of the day. I really than Erobotai team for their understanding and turning our "phantasies" into something tangible and truly usable," says Kristina Laima Aleknienė, BAE's CEO.

Integre

Integre is an accounting firm using modern technology that opens doors to faster and human-error-free services.

Accounting processes are great candidates for robotization as they have well-defined rules, lots of digital information and quite a bit of monotony. Together with Integre, we robotized depreciation recalculation in accounting software, downloading cross-check reports from the Lithuanian State Tax Inspectorate, as well as forming, reviewing and submitting reports to the Social Insurance authority when using eSignature. All this saves precious time, helps to avoid human errors and increases employee motivation.

"eRobot.ai helped our company to kick off robotization. We felt their involvement, interest and care from day one, and we received lots of professional insights and advice. It's great that specialists from different fields can join forces to build something new and of value. We also loved that eRobot.ai were proactive in terms of shaping particular tasks - they explored and understood our needs before the actual programming began.

Robotization is a must for accounting as it helps to avoid undesirable operations and mistakes. It also frees colleagues for other tasks, saves time and money," Vaida Jociutė, the CEO of Integre, says.

Impuls

Impuls and Lemon group is one of the biggest fitness club chains present in all three Baltic countries operating 11 Impuls fitness clubs including swimming pools as well as 18 Lemon gym fitness clubs.

We helped people in the Financial Department avoid manual and mundane processes- transferring the invoices' data from one system to another.

Mantas Klevickas, Group Financial Controller: "I appreciate that we got full service, including the virtual machine infrastructure and robot licenses."

buhalterės.lt

buhalterės.lt is a company that provides accounting and consultation services to more than 1000 customers from various industries and operates in a unique outsourcing model with their accountants.

We automated data collecting and analytics of one of the accounting processes. Now it takes less than several minutes to get and process filtered data from a public source.

Ieva Kaukėnė, COO: "The tool is very intuitive. We started using it right away, without any other manuals. This digitization of the process lets us save a lot of time we used to spend on mechanical tasks - now, we can spend our time on more value-added tasks."

Baltic Shipping

"Baltic Shipping" is one of the leading companies in freight forwarding and ship agency services in the Baltic States.

With the use of Machine Learning algorithms, shipping paperwork is much easier: now, it is enough to send the shipping PDF files (CMR, Invoices, Packing List, etc.) to the robot, and digitalized information reaches transport management software in moments.

Arūnas Jankauskas, General Manager: "We are happy to have this modern tool in our pocket - OCR technologies are helping us to save time for both - our customers and our employees."

Headex Group

Headex Group is an international company providing human resource management services in Lithuania, Western Europe and Scandinavian countries.

To automate this process, we joined Microsoft Power Automate, Microsoft Azure OCR and Cognitive Search capabilities. So now it's enough for the workers to scan a paper document and sent it to the robot email. Then, the robot reads a document and initiates needed actions.

Rimantė Bingelienė, Head of Financial Department: "One of the main drivers to automate this process was the fact, that amount of paper documents we'll get from the State Social Insurance Fund Board was unpredictable. A typical case is that we need to process several hundreds of them during one day. Therefore, process automation reduced the unexpected load of works for the employees."

Interactio

Interactio is a successful and rapidly growing startup from Lithuania developing new-generation simultaneous translation software for organisers of conferences and other events.

We analysed the process of monthly report mailing to the customers and automated the data mailing as well as suggested adjusting the format of the report to include data important for the customer.

Thus, the report mailing process was automated: from now on, on the first day of the month, the robot extracts the data from the system, compiles an attractively-looking report and mails it to the specified addresses.

This way we accelerated the processes for the customer; the users of the service acquired the possibility to receive complete reports on the first day of the month, and human errors are avoided. Consequently, manual and routine workload diminished for the company’s employees.

Baltic Institute of Technology

Baltic Institute of Technology (BIT) is one of the largest non-formal education organisations in Lithuania offering intensive courses and studies in design, programming and other fields of digital technologies. The company offers trainings in three largest cities of the country as well as distance learning globally.

For this educational institution, we developed a robotisation solution for test marking and functions of communication with candidates. We automated the process of application for new international students: after the student has completed a test on BIT’s website, further work of application administering is taken over by the robot that checks the results of the first test, mails the invitation to the second test; then, the robot checks the second test, generates an agreement and mails it to the student. Furthermore, the robot mails automatic reminders to pay the first instalment.

The implemented solutions contribute to faster communication with students and better experience as well as take over a number of routine functions that had been previously carried out by lecturers and administrative staff.

This clinic is operating in Vilnius and providing the services of a family physician, psychiatrist, dentist etc. to seniors at home and elderly care homes.

For the customer, we developed a mobile app for entering data about the patient’s condition. Seeking to avoid human error when the employees enter and store patient’s personal data, the mobile app identifies the customer by scanning a unique QR code. At the end of the working day, the data input robot enters all patients’ checkup data into the system.

The implemented solution reduces the volume of routine tasks and minimises the risk of error, whereas the health care and nursing specialists can focus on the most important task – taking care of the patient’s health and welfare.

Greitas Namo Pridavimas

Greitas Namo Pridavimas is a real estate consulting company specialising in building commissioning procedures and consulting. The company has implemented more than 100 commissioning projects involving residential houses, apartment houses and commercial objects.

This is an excellent example of the way process robotisation creates value for small companies. We developed an order management application, which, once the customer’s data has been entered, automatically generates all the documents used in the commissioning process: contracts, invoices, and all letters of information necessary for completing the construction. A task robot developed by us does not allow for forgetting or straying of a single task pertaining to the customer. Tasks are created in Microsoft Planner according to the house type and documents that have to be drawn up.

Automation accelerated the building commissioning process by more than 10 times, and this allowed a young company with a staff of just a few people to develop a ‘fast commissioning of the building’ concept and justify it in practice. Moreover, our solution minimised human error and automated the most monotonous tasks.

Contacts

+370 655 21021

hi@erobot.ai


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MB Erobotai

Company ID: 305664385
VAT code LT100013647816

Office: Lightouse Digital Innovation Hub, Liepų str. 83, Klaipeda, Lithuania

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